Bogen Pro 4 Installation Manual download pdf (Page 15)

7. Troubleshooting

There is virtually nothing which can fail within the ProHold DRDX unit.

Almost all unit problems can be traced to a few simple causes.

Power LED does not light

Check power supply connection. Verify wall outlet is operational (e.g. no

blown fuse or tripped breaker)

No Audio

Check VOLUME control setting

Verify Patch Cord connected to correct output RCA Jack

Verify PBX/KSU connection

If new unit, call studio to download Audio Program

Call studio to verify Program

Unit will not ‘Pick Up’ phone

Verify Phone Number of line connected to unit

Verify that line is not ‘in use’ by another device

Audio Distorted On PBX/KSU Hold Bus

Reduce Volume or change output port to either the 1 WATT or 600Ω LINE

output ports.

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Bogen Pro 4 Installation Manual Page 15